Healthcare staffing shortages continue to plague today’s medical practices with a turnover rate of 40% among front office workers and 33% among...
Webinar
Strategies to Improve Staff Retention in Healthcare
On Demand
A recent survey found 9 in 10 healthcare executives reported staff shortages on their billing teams. This reality, coupled with the high cost associated with replacing employees, means operational and financial leaders must prioritize staff retention.
Join Inbox Health for a webinar focused on developing a comprehensive retention program aimed at reducing expenses and contributing to overall employee and patient satisfaction. The presentation, Strategies to Improve Staff Retention in Healthcare, will be led by revenue cycle management expert Owen Dahl and cover how to foster a culture that promotes longevity in your workplace.
You’ll come away with:
- How to develop a workplace culture that keeps employees stimulated and motivated
- Tips to utilize technology to free up staff from tedious, repetitive tasks
- Strategies to reduce staff turnover
- Understanding of the connection between staff retention and creating positive outcomes for patients
Panelist
About Owen Dahl
Principle, Owen Dahl Consulting
Owen Dahl, MBA, LFACHE, CHBC, LSSMBB, is a principal of Owen Dahl Consulting and has 55 years of experience in consulting, running a medical billing service and managing medical practices. He is the author of The High Performing Medical Practice: Workflow, Practice Finances and Patient-Centric Care and Think Business – Medical Practice Quality, Efficiency and Profit and a contributing author of Lean Six Sigma for the Medical Practice. Owen is also an adjunct professor at the University of New Orleans. He recently achieved his Lean Six Sigma Master Black Belt through Villanova University. He served in the USAF.
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