In the last few years, consumer demand for digital patient billing and the adoption of patient portals have skyrocketed. Thirty-seven percent of...
Navigating Patient Billing Support Challenges in the New Year
Fifty-six percent of patients say they are likely to switch providers after a poor billing experience. Patient billing support is an extension of patient care. The beginning of the year is particularly challenging because deductibles reset, often resulting in a boost in patient inquiries and an increased need for empathetic billing support.
Now is the time to evaluate your patient support strategy and streamline your billing process. Join Inbox Health for a webinar, Navigating Patient Billing Support Challenges in the New Year. The presentation will be led by Inbox Health Director of Patient Billing Support Ann Taylor and cover proven strategies to improve the patient experience and boost your team’s efficiency. You’ll come away with:
- Strategies to reduce patient confusion regarding deductibles and insurance coverage and an understanding of the impact of deductible resets on patient billing
- Insights into emerging trends in patient billing communication
- Action steps to create a consumer-friendly billing experience aligned with modern healthcare demands
- Techniques to provide support with empathy and encourage prompt payment
Earn 1 AAPC CEU for attending the live webinar
About Ann Taylor
Director of Patient Billing Support, Inbox Health
Ann leads the billing support team at Inbox Health and oversees thousands of patient inquiries each year. With a background in the healthcare industry, She joined Inbox Health in 2019, bringing a patient-first approach and exceptional experience at every touchpoint.
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John Gwin, CEO
The Auctus Group
Diana El Masri, President
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