Webinar

How Policy and Technology Shape Patient Engagement and Collections

Thursday March 20th, 1pm EST

Landing Pg Img-Mar-06-2025-03-45-23-3611-PM

Both technology and regulatory policies are rapidly evolving. The quick pace of these changes, namely the removal of medical debt from credit reports, then the shutdown of the Consumer Financial Protection Bureau, gives both patients and providers pause when it comes to the best way to approach patient engagement and collections.  

Among the uncertainty, one thing is clear: As healthcare policy evolves, technology is a key player in getting claims paid, both by insurance and patients. With the right tools, technology solutions have the power to increase revenue and ease the burden of administrative work on office staff. Join Inbox Health for a webinar that explores how policy changes and technology impact your approach to patient engagement and collections. The discussion will be led by Chris Cordeiro, senior product manager at Inbox Health, and John Gwin, chief executive officer of the Auctus Group. 

The webinar will cover: 

  • Policy changes impacting the healthcare landscape and how technology can help you adapt 
  • Myths and facts when it comes to implementing AI-powered technology in medical billing 
  • The impact of technology on the patient experience
  • Key insights to build your billing team’s technology toolkit

Receive 1 AAPC CEU for joining the live webinar

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About Chris Cordeiro

Senior Product Manager, Inbox Health

Chris joined Inbox Health in 2017 and supports billers, practices, and patients by providing product solutions that deliver results. Using a data-driven approach to success, he works on Inbox Health’s integration strategy and execution with a passion for improving the interoperability of billing systems. Before joining Inbox Health, Chris supported end-users in health insurance markets and has a background in information technology.

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About John Gwin

Chief Executive Officer, The Auctus Group

John founded the Auctus Group in 2012, a financial and operations consulting firm for dermatologists and plastic surgeons with revenue cycle management at its core. Today, his company serves hundreds of practices nationwide. He has always seen the value in using the right technologies to drive business with a client-and service-first approach.

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“The traditional way of doing billing is not going to cut it anymore, from both a profitability and technology standpoint. The time to get ahead of the curve is now.”
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John Gwin, CEO
The Auctus Group

“I’ve never seen this much collection on patient balances.”
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Diana El Masri, President
Elite Medical Billing

"Compliments to the organization for having the clearest explanation of billing due, dates, components and bits that I have ever seen. Please communicate to the folks doing the hard work on the non-medical side."
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Patient
Dermatology Associates

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