Webinar

Embracing Innovation in Patient Billing Support

 

Thursday, January 23rd, 1PM EST

Landing Pg Img-Jan-08-2025-09-07-13-7690-PM

Fifty-six percent of patients are likely to switch providers after a poor billing experience. In today’s healthcare landscape, patient billing is confusing and overwhelming for both patients and providers. 

Join Inbox Health for an insightful webinar Embracing Innovation in Patient Billing Support. The presentation will be led by Inbox Health Director of Patient Billing Support Ann Taylor and we’ll explore strategies to create a patient-first billing experience, boost revenue, and improve your team’s efficiency. You’ll come away with: 

  • Emerging trends in patient billing communication, including the role of AI in simplifying processes and improving engagement.
  • Strategies to reduce patient confusion regarding deductibles and insurance coverage and an understanding of the impact of deductible resets on patient billing
  • Action steps to create a consumer-friendly billing experience aligned with modern healthcare demands 
  • Techniques to provide support with empathy and encourage prompt payment 

Receive 1 AAPC CEU for joining the live webinar

ann_taylor

About Ann Taylor

Director of Patient Billing Support, Inbox Health 

Ann leads the billing support team at Inbox Health and oversees thousands of patient inquiries each year. With a background in the healthcare industry, She joined Inbox Health in 2019, bringing a patient-first approach and exceptional experience at every touchpoint.

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“The traditional way of doing billing is not going to cut it anymore, from both a profitability and technology standpoint. The time to get ahead of the curve is now.”
John-Headshot

John Gwin, CEO
The Auctus Group

“I’ve never seen this much collection on patient balances.”
Diana-Headshot

Diana El Masri, President
Elite Medical Billing

"Compliments to the organization for having the clearest explanation of billing due, dates, components and bits that I have ever seen. Please communicate to the folks doing the hard work on the non-medical side."
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Patient
Dermatology Associates

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