Best Practices for Medical Billing Teams to Thrive in 2024 

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The healthcare landscape is rapidly changing. Looking ahead to 2024, billing teams need to consider regulation changes, technology advancements, operational workflow trends, and more. One of the more significant shifts is a greater focus on the patient experience, starting with appointment scheduling and ending with payment. 

Join Inbox Health for a webinar on strategies to thrive in 2024. We will explore upcoming challenges and how to implement and achieve the best outcomes throughout every stage of the revenue cycle. The presentation will be led by revenue cycle management expert and medical practice management consultant Owen Dahl and cover the following: 

  • How to evaluate overall financial performance and adapt to the evolving payer and regulation landscape in 2024
  • Determine where technology advancements, including artificial intelligence, fit into your revenue cycle 
  • Best practices to boost patient satisfaction as consumers take on a greater share of healthcare costs and become more selective in their care 
  • Key healthcare trends, including the shift to value-based care

About Owen Dahl

Owen Dahl, MBA, LFACHE, CHBC, LSSMBB, is a principal of Owen Dahl Consulting and has 55 years of experience in consulting, running a medical billing service and managing medical practices. He is the author of The High Performing Medical Practice: Workflow, Practice Finances and Patient-Centric Care and Think Business – Medical Practice Quality, Efficiency and Profit and a contributing author of Lean Six Sigma for the Medical Practice. Owen is also an adjunct professor at the University of New Orleans. He recently achieved his Lean Six Sigma Master Black Belt through Villanova University. He served in the USAF.

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“The traditional way of doing billing is not going to cut it anymore, from both a profitability and technology standpoint. The time to get ahead of the curve is now.”

John Gwin, CEO
The Auctus Group

“I’ve never seen this much collection on patient balances.”

Diana El Masri, President
Elite Medical Billing

"Compliments to the organization for having the clearest explanation of billing due, dates, components and bits that I have ever seen. Please communicate to the folks doing the hard work on the non-medical side."

Dermatology Associates

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