Let’s face it. In the last year, the cost of living has gone up tremendously. People have many expenses, and their medical bills may not be at the...
A New Era of Healthcare Consumerism: Optimizing Patient Collections
The government declared the end of the public health emergency on May 11, officially concluding the pandemic. However, this is only the beginning of a new era in revenue cycle management. Healthcare consumerism gained a firm hold and fundamentally shifted the way billing teams approach patient collections. Today, patients act as consumers and exercise more choices in their healthcare options, particularly related to quality and cost.
Join revenue cycle expert Elizabeth Woodcock, DrPH, MBA, FACMPE, CPC, for an educational and insightful webinar focused on this inflection point, how to respond, and action steps to optimize patient collections.
You will come away with tools to:
- Determine external trends that impact patient collections
- Recognize opportunities to adapt to shifts in patient collection perspectives and improve your revenue cycle
- Identify action steps to implement new or revised patient collection protocols for the modern era of consumerism
About Elizabeth Woodcock
Elizabeth Woodcock is a speaker, author and consultant who specializes in helping physician practices achieve and sustain patient satisfaction, practice efficiency, and profitability. She is nationally recognized for her outstanding presentations and writings aimed at improving the business of medicine. Her education and expertise, combined with her humor and an engaging delivery, make her popular with physicians and administrators alike.
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John Gwin, CEO
The Auctus Group
Diana El Masri, President
Elite Medical Billing