Survey

Perspectives on Managing Patient Responsibility

Rising patient responsibility has transformed healthcare. The trend is a catalyst for increased patient consumerism. Inbox Health conducted a survey to better understand the unique challenges practices and billing companies face as 30% of providers’ revenue now comes directly from patients. 

The survey features data from 140 practices and billing companies. Notably, 50% of providers have had a patient leave their practice because of a perceived billing issue. The report includes: 

  • An analysis of how rising patient responsibility impacts the operations of medical practices and billing companies 
  • How practices and billing companies are utilizing available solutions today and how they see it shifting in the future 
  • Top priorities for 2022 and beyond 

Download the full report to learn how medical practices and billing companies are approaching patient A/R in today’s healthcare era.

Download Guide

What people are saying about Inbox Health

“The traditional way of doing billing is not going to cut it anymore, from both a profitability and technology standpoint. The time to get ahead of the curve is now.”
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John Gwin, CEO
The Auctus Group

“I’ve never seen this much collection on patient balances.”
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Diana El Masri, President
Elite Medical Billing

"Compliments to the organization for having the clearest explanation of billing due, dates, components and bits that I have ever seen. Please communicate to the folks doing the hard work on the non-medical side."
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Patient
Dermatology Associates